FAQ Corporate Public Mutual Online

Corporate PMO is an online facility which allows corporate investors to perform investment and redemption requests and have access to investment accounts, and view statements and fund reports.
Corporate PMO is available 24 hours a day, 7 days a week.
However, online investments are subject to availability of e-banking services.
Individual(s) who are appointed by the company.
The services available are Make Top Up Investment and Redemption Request, Account Enquiry, Transaction Enquiry, and view statements and fund reports.
Yes, all requests could be submitted to Public Mutual via your servicing unit trust consultant or any of Public Mutual branches. For more information please call our Customer Service Hotline at Contact Us for further assistance.
You should clear your cache memory to improve your browser performance.
There are many reasons for the slow performance and these are the 3 major factors;
a) You are not using the recommended browser.
b) Your Internet Service Provider (ISP), Local Area Network or our system have congestion issue.
c) Your computer could be infected with malicious programs, rootkit or viruses / spywares.
Yes, as an added privacy measure, you should clear the Internet browsing cache (information are stored in your computer memory) after each online transaction session. This is to prevent others from viewing confidential transactional information done over Corporate PMO.

For Internet Explorer 9 and above:
a) Select "Tools" in the Internet Explorer menu bar.
b) Click on "Internet Options", choose "General".
c) At "Browsing history", check "Delete browsing history on exit" and click on "Deleteā€¦".
d) At the "Delete Browsing History", check all the boxes and click "Delete".
e) Click "OK" at the bottom.
f) Close your Internet Explorer browser.
If you are in the middle of a transaction when the crash or disconnection happened you should:
a) Reboot and connect your computer or use another computer to login into your account, and check if any pending transaction or
b) Contact our Customer Service for further assistance.
For Internet Explorer 9 and above:
1. Click the "Tools" icons (this looks like a gear) and then choose "Internet options."

2. Click the "Privacy" tab. Under the Pop-up Blocker section, un-tick the "Turn on Pop-up Blocker". Click the "Apply" button, and then click "OK" to close the dialog box.

For Mozilla Firefox version 3.0 and version 3.5
Step 1: Click on "Tools"
Step 2: Select "Options"

Step 3: Click on "Content"
Step 4: Un-tick "Block pop-up windows"
Step 5: Click "OK" to apply the settings

You should log in to Corporate Public Mutual Online (PMO) via our official website at www.publicmutual.com.my as soon as possible as the User ID and Password sent to you in the docket mailer is only valid for a limited time from the issuance date.

Upon log-in, you will be required to change your User ID and Password. Thereafter, you may proceed to use the services of Corporate PMO.

For security reasons, we may prevent further attempts to login to protect your account from unauthorised access. Please submit a written request duly signed by the authorised signatory(ies) to us for a new User ID and Password.
There is a limited number of retries and after unsuccessful attempts; your account will be locked. Please call our Customer Service Hotline at Contact Us for further assistance should your User ID and Password be locked.
Please go to http://www.microsoft.com/, search for Internet Explorer and follow the instructions provided to download and install the program.
Yes. However, we recommend you to use Internet Explorer for best view.
  • PAC is a unique 8-digit authentication code which is system generated.
  • PAC acts as an additional security for you when you make investments and transactions requests.
  • If you have registered your mobile phone number, your PAC can be requested via Corporate Public Mutual Online (PMO) and the 8-digit authentication code will be sent to your mobile phone via SMS.